we had a party last night, it was really fun

was at work today as well

i wrote 2 letters complaining today - 1 to HSBC for always keeping me waiting, and 1 to Co-op (a supermarket) because we went there last night and I tried to use my perfectly valid Co op student discount card, and they didn't know what it was and were really rude about it and tried to imply I somehow faked the card or something! and they just obviously hadn;t been trained in it when they should have been... it did go through in the end... to their surprise! (when my friend who works at a different co op told them what to do...!)

i normally don't like to make a fuss but I'm fed up of being messed around, and in the co-op's case, it's not fair on their employees if they don't train them properly.

in other news, I got a £15 amazon.co.uk voucher for surveys.. handy